t: 0207 486 7855

free standard delivery on all UK orders

Privacy Policy

Kj's laundry value all our customer and are fully committed to protecting your privacy. Information given to us will only be used to aid your shopping experience at kj's laundry.

We will need to take a certain amount of personal information from you in order to process your order. Without this information we would not be able to process your request or notify you of acceptance of your order. All information we ask for is to aid the service we are offering Your credit card details are not retained by us once the transaction is complete.

We will also use this information to send you kj's laundry newsletters, notifying you of any promotions or discounts as well as relevant changes to our website. We will always contain an 'unsubscribe' option should you not wish to be sent this information. If you ask us to remove your name and address from promotional lists, we will endeavour to remove your name as soon as possible, It may take up to 7 working days to process your e-mail request, and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from KJ's Laundry.

Any personal information that you submit will be used simply to process your orders and is protected by our secure server software. This software encrypts all information you input before it is sent for payment processing. We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access. Where there is a legal obligation to do so, we may well disclose your information to any regulatory body.

When we offer competitions and promotions, you may be required to provide certain personal information in order to participate. We will give you the option not to receive e-mail messages or other postal messages from us regarding our services, competitions new collections and promotions. Please note, Kj's Laundry Limited may still need to contact you, for example, to notify winners and to fulfill promotional obligations.

Your rights

If you wish to contact us about any information we may hold about you please contact us by email, telephone or post and we can review the information for you.

Kjs laundry
74 Marylebone Lane
London
W1U 2PW
kj@kjslaundry.com
tel 020 7486 7855

Cookie Policy

What are cookies?

Cookies are small data files stored on your computer or device when you browse this website. They are used to 'remember' information including pages and items viewed, items placed into the shopping basket and items purchased. The cookies store this information in order for to you use and purchase from this website. They cannot harm your computer or store any personally identifiable information such as your name, address, credit card or other contact details.

Cookies are essential to the effective operation of this website and enable you shop online with us. If you don't wish to enable cookies, you'll still be able to browse the website but not purchase from it. Most web browsers have cookies enabled, but please refer to 'How do I manage cookies?' below for help how to turn cookies on and off should you need to.

Types of cookies

Strictly Necessary Cookies
These cookies are essential in the operation of this website. They are used for a variety of purposes such as remembering the pages visited, items placed in the shopping basket and that the website is in use. This website does not store any personally identifiable information within any cookie or cookie type including any text fields you have completed and credit card information.

Performance cookies

These cookies collect anonymous information on how users browse the website, the data is merged and used to help us understand how users operate the website so we can make improvements to enhance your online experience. For example we employ Google Analytics cookies to help us record how users arrive and find the website, how they browse and use the website, so we can improve areas such as navigation, shopping experience and marketing campaigns. Other cookies may include tracking purchases for 3rd party affiliate partners, royalty schemes and promotions. Again the data stored by these cookies is not personally identifiable and cannot be used to identify any individual users.

Functionality cookies

These cookies remember your choices and preferences such as currency, items viewed, search parameters, wish-lists and any items saved for later. These cookies provide the user with an enhanced user experience making their visits more personalised and pleasant. Again any information collected and stored by these cookies is merged and is not personally identifiable and cannot be used to identify any individual users.

Targeting cookies or advertising cookies

These 3rd party cookies collect information about your browsing habits in order to make advertising decision relevant to your interests. PLEASE NOTE that this website does NOT use any of these types of cookies or collect data for third parties.

How do I manage cookies?

If you want to disable cookies you need to change your website browser settings, it will mean that your shopping experience will be limited to browsing and that you won't be able to add products to your basket and purchase them.

To enable and disable cookies will depend on the browser you use, to help manage this we have provided the following details on how to enable cookies for the most popular browsers:-

For Microsoft Internet Explorer:

1. Choose the menu "tools" then "Internet options"
2. Click on the "Privacy" tab
3. Select 'Medium' or higher

For Google Chrome

1. Choose the menu "tools" then "Settings"
2. Click on the "Show advanced settings" link
3. Under 'Privacy' click on the 'Content Setting...' button
4. Select 'Allow local data to be set' as recommended.

For Mozilla Firefox:

1. Choose the menu "tools" then "Options"
2. Click on the "privacy" icon
3. Select 'Use custom settings for history'
4. Select 'Accept cookies from sites' and 'Accept third- party cookies'

Consent

By visiting this website you consent to the collection and processing of personal data for our sole use. We will only use your personal information to process your order, credit and fraud checks if necessary and any market research and marketing we undertake as a company.